Important Warnings


  • All fees related to the rental of the vehicle will be charged to the personal credit card of the renter. Bank cards, virtual cards, or debit cards are not accepted.
  • To be able to use your insurance coverage in the event of any damages, you must report the incident by calling the Emergency Hotline and inform the Traffic Police or the Traffic Gendarmerie without moving the vehicle from the site of the incident, and obtain a "Police Report with Breath Test Report." In accidents that result in material damage, the drivers involved in the accident may fill out a “Traffic Collision Report” by agreement if they mutually consent on the conditions of the incident.
  • In case of a vehicle theft, the police should be contacted to obtain a "Theft report." The theft report should be returned to us together with the vehicle's keys.
  • In case of any mishap, such as an accident, theft, failure, flat tire, or in case you need any emergency assistance, you can call our 'Emergency Hotline' which provides services across Turkey 24/7 at 0850 222 5 478.
  • Traveling out of Turkey While our insurances are not valid outside of Turkey, it is forbidden to take our vehicles out of the country. Please check your delivery form and agreement.
  • Reservations are confirmed for a vehicle group without a guarantee for a specific make and/or model.
  • The renter agrees and confirms to pay for any harms and damages including any mechanic and electric harms and damages caused by misuse and/or carelessness, recklessness, etc. (without being limited to and including transmission failure due to faulty gear changing, damages caused due to persistence in driving despite a warning alert, damages caused by hitting the bottom of the vehicle, damaging the tires and wheel or any other parts, damages and harms caused by fuel, etc.) in the vehicle that the renter has taken delivery of in rugged and good condition. Such harms and damages, including those of mechanical and electrical nature, are not covered under the vehicle insurance policy or under guarantees.
  • Winter tires are optional and subject to additional charge. Availability of winter tires are limited to stocks and vary by regions and offices.
  • To be able to finalize your booking and take delivery of the vehicle, your financial analysis* must match the criteria set forth by GarentaDAY. Your renting office to get your financial analysis.
  • *”Your financial analysis can be made on with your Turkish ID number and your mobile phone number registered in Turkish banks. Once the data is queried and retrieved, you will be prompted to confirm the text message sent to your mobile phone number.”


Class Vehicle Group Findeks Score
Economy B, E, N, R, O, Z, X 800
Economy Plus A
Medium Eco C
Medium Eco D, G, H, I
SUV Eco K 1200
Attractive Plus J, Y
SUV Plus T
SUV Sport M
Large F
Premium P 1400
Lux U, V
Elite L



Monthly rentals require submission of a document such as an invoice confirming your address.