Privacy Notice For Branches

ÇELİK MOTOR TİCARET ANONİM ŞİRKETİ

CUSTOMER PRIVACY NOTICE

  1. DATA CONTROLLER  

Your personal data may be processed by Çelik Motor Ticaret Anonim Şirketi and Leaser (“Company”) which is a party to General Conditions of Motor Land Vehicle Rental Contract business name of which is set forth at the beginning of contract in the capacity of data controller pursuant to the Law on the Protection of Personal Data no. 6698 (“Law”) under the following scope.

Real person whose personal data is processed under conclusion of Motor Road Transport Vehicle Rent Contract General Conditions (“Contract”) is Data Subject.

  1. PURPOSE OF PROCESSING PERSONAL DATA

In the event of conclusion of the Contract as Data Subject, in accordance with general principles provided by the Law, full name information, T.R. ID number, address details, mobile phone detail, signature, details of vehicle rented, driver’s license details and copy (license no, license class, license place of issue, date of license issue and license details), identification card details and copy, in the event of receiving road assistance service or if it is informed that vehicle bears vehicle tracking device, location information, voice record, credit card and findeks information, passport information and copy for foreign customers and also commercial electronic permission, in case permission is granted, are processed.

 

Processed under the purposes of executing operations carried out by the company in compliance with legislation (following obligations of information storage, reporting, informing stipulated by governmental agencies and fulfilling legal obligations), ensuring organization and event management, execution of merchandise/services sales and after-sales processes, marketing processes of product/services and communication activity process and execution of analysis works (activities that may be performed for increasing quality of service and products).

 

Detailed information regarding purposes of processing your personal data by the Company are contained at Çelik Motor Ticaret Anonim Şirketi Policy for Protection and Processing Personal Data which may be accessed at https://www.garenta.com.tr/en/personal-data-protection-policy/.

RECIPIENTS AND PURPOSES FOR TRANSFERING PERSONAL DATA Your personal data processed, in conformity with general principles provided by the Law and under personal data processing terms indicated at articles 8 and 9 of the Law, may be transferred to Company business partners (business partner that provides call center service, business partner that provides road assistance service if vehicle receives road assistance service, business partner that conducts satisfaction survey, business partners that provide software and information technology services, third parties from whom service is received by the Company concerning marketing and customer relations management activities and other business partners from whom we may receive service under process), Companies of Anadolu Group, Company shareholders and subsidiaries, Company authorized dealers that conclude authorized dealer contracts with the Company, state institutions and organizations that are legally authorized, administrative authorities, Police Department, persons and organizations allowed by legislation in force limited to purposes of executing operations performed by the Company in compliance with legislation, execution of merchandise/service sale and after-sale support processes, communication activity processes and information security processes, product/service marketing processes, marketing analysis work processes and ensuring organization and event management. In the event Data Subject gives commercial electronic permission, their information will be transferred to İYS A.Ş. as limited.

  1. METHOD OF COLLECTINGPERSONAL DATA AND LEGAL REASON

Your personal data may be obtained by the Company under the above-mentioned purposes and by means of automated ways in whole or in part, or by means of non-automated methods provided not being a part of data recording system. Accordingly, they may be collected physically with conclusion of Contract and printed forms and electronically with Internet, cookies, online forms, SMS verification code, voice recording system.

Your personal data processed may be processed and transferred for purposes specified in this present Clarification Text under personal data processing terms based on articles 5 and 6 of the Law and in addition to this legal reasons details of which are specified below.

  • Pursuant to article 5/2-b of the Law, expressly provided by laws and pursuant to article 5/2-ç of the Law, being obligatory so that data controller may fulfill its legal obligation (Law on the Regulation of Electronic Commerce no. 6563, Regulation About Commercial Communication and Commercial Electronic Messages and Applicable Legislation, Law on Consumer Protection no. 6502, Turkish Commercial Code no. 6102, Tax Procedure Law no. 213, Turkish Code of Obligations no. 6098, Law on Regulation of Publications on the Internet and Suppression of Crimes Committed by means of such Publications no. 5651, Identity Report Law no. 1774 in case of vehicle lease),
  • Pursuant to article 5/2-f, legitimate interest of data controller,
  • Pursuant to article 5/1 of the Law, existence of express consent in cases when Data Subject gives express consent,
  • Pursuant to article 5/2-c of the Law, provided being directly related to entering into or performance of a contract, processing personal data of contracting parties is necessary,
  • Pursuant to article 5/2-d of the Law, made available to general public by Data Subject.
  1.  YOUR RIGHTS AS DATA SUBJECTS AS ENVISAGED UNDER ARTICLE 11 OF THE LAW

As personal data subjects, you are entitled to the following rights under Article 11 of the Law:

  • To learn whether your personal data are being processed,
  • To Request information, if your personal data have been processed,
  • To Learn the purpose of the processing of your personal data and whether data are being used in compliance with such purpose;
  • To Learn the third parties to whom the data are transferred domestically or abroad,
  • To request rectification of the processed personal data which are processed incompletely or inaccurately,
  • To request erasure or destruction of your personal data under the conditions specified in the relevant legislation,
  • To request the processes of correction, erasure and destruction under the relevant legislation are notified to third persons to whom personal data is transferred.
  • To object to negative consequences to you that are concluded, as a result of analysis of the processed personal data through solely automatic systems,
  • To demand compensation for the damages that you have suffered as a result of an unlawful processing of your personal data.

In order to exercise your rights mentioned above, you may fill the Çelik Motor Ticaret Anonim Şirketi Data Subject Application Form located at the https://images.garenta.com.tr/Garenta-Veri-Sahibi-Basvuru-Formu.pdf and convey your request to our Company. In principle responses to data subject requests are concluded free of charge, in accordance with the nature of your request; however, you may be charged according to the tariff to be determined by the Personal Data Protection Board if the request requires additional costs.